SHOP POLICIES

Please read these terms and conditions carefully before using our website and services.

 

Return and Exchange Policy

Please note that due to the customized and made-to-order nature of our luxury pieces, we do not accept returns or exchanges. We take great care in ensuring that each product is carefully crafted with precision to provide you with a durable and defect-free product. We apologize for any inconvenience this may cause.

 

Refunds

We understand that you may have concerns about your purchase, and we are committed to providing you with the best possible customer experience. If for any reason you are not satisfied with your purchase, please contact us at customercare@nabilahayel.com within 7 days of the delivery date. However, please note that refunds will not be provided for any reason. We apologize for any inconvenience this may cause.

We take pride in our products and are committed to providing exceptional quality and service to our customers. If you have any questions or concerns about our policies or the quality of our products, please do not hesitate to contact our Customer Care team at customercare@nabilahayel.com.

 

Customized Orders

All customized orders are final sale and non-exchangeable, as they are made specifically for your unique preference.

 

 

SUMMARY OF OUR TERMS

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily download one copy of the materials on this website for personal, non-commercial transitory viewing only.

3. Disclaimer

The materials on this website are provided on an "as is" basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this website.

5. Revisions

We may revise these terms of service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

6. Contact Information

If you have any questions about these Terms and Conditions, please contact us.

 

 

DETAILED TERMS OF SERVICE

OVERVIEW

Welcome to the Nabila Hayel website (the “Site”). These Terms of Service (the “Agreement) govern your use of the Site and the services provided therein (the “Services”). By accessing or using the Site or the Services, you agree to be bound by this Agreement, which constitutes a binding agreement between you and Nabila Hayel.

Please read this Agreement carefully before using the Site or the Services. This Agreement sets forth the legally binding terms and conditions for your use of the Site and the Services provided by Nabila Hayel. If you do not agree to the terms and conditions of this Agreement, you may not access or use the Site or the Services.

Nabila Hayel reserves the right to modify or replace any part of this Agreement at any time without prior notice. Your continued use of the Site following the posting of any changes to this Agreement constitutes acceptance of those changes. We encourage you to review this Agreement periodically for any updates or changes.

The Site and the Services are intended for use by individuals who are at least 18 years old or the legal age of majority in their jurisdiction. If you are under the age of 18 or the legal age of majority in your jurisdiction, you may not access or use the Site or the Services without the consent of your parent or legal guardian.

Nabila Hayel may terminate your access to the Site and the Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Nabila Hayel account, you may do so by contacting us at Info@nabilahayel.com.

This Agreement shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or related to this Agreement or the Site shall be brought exclusively in a court of competent jurisdiction in the Arab Republic of Egypt.

If you have any questions about this Agreement or the Site, please contact us at Info@nabilahayel.com.

 

SEGMENT 1- ONLINE STORE TERMS

By agreeing to these Terms, you represent and warrant that you are at least the age of majority in your country of residence, or that you have obtained the consent of a parent or legal guardian to use the Online Store. If you are using the Online Store on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.

You acknowledge and agree that the products and services offered through the Online Store are for personal and non-commercial use only and may not be resold or distributed without the express written permission of Nabila Hayel.

You further acknowledge and agree that you will not use the Online Store for any illegal or unauthorized purpose, and that you will comply with all applicable laws and regulations in your jurisdiction, including but not limited to copyright laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Online Store, use of the Online Store, or access to the Online Store without the express written permission of Nabila Hayel.

In the event that Nabila Hayel believes that you have violated any of these Terms, Nabila Hayel may terminate your access to the Online Store and/or take any other appropriate action to enforce its rights and remedies.

 

SEGMENT 2- GENERAL CONDITIONS

As the owner of the Site and Services, Nabila Hayel reserves the right to refuse service to any individual or entity, for any reason or no reason, and at any time, at its sole discretion, without any liability or obligation to you or any third party.

You acknowledge and agree that your content on the Site and Services, excluding credit card information, may be transferred unencrypted and could potentially be intercepted or read by unauthorized third parties. You expressly agree that the use of the Site and Services is at your sole risk and that we shall not be liable for any loss or damage of any kind whatsoever arising from any unauthorized access to or use of your content.

You shall not engage in any activity that interferes with or disrupts the Site and Services, including but not limited to hacking, phishing, or other malicious activities. You also agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site and Services, use of the Site and Services, or access to the Site and Services or any contact on the website through which the service is provided, without the express written permission of Nabila Hayel.

 

SEGMENT 3- ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

As a disclaimer, Nabila Hayel cannot guarantee the accuracy, completeness, or timeliness of any information presented on the website. While we make every effort to provide up-to-date and accurate information, we do not assume any liability for any errors or omissions in the content of the website.

The material presented on the website is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary sources of information. Any reliance on the material on this site is at your own risk. We strongly advise users to seek professional advice or other reliable sources to confirm the accuracy and completeness of any information obtained through the website.

Furthermore, the information presented on the website may be outdated or inaccurate due to various factors beyond our control, including changes in laws, regulations, or market conditions. We do not undertake any obligation to update or revise any information on the website, except as required by applicable laws.

 

SEGMENT 4- MODIFICATIONS TO THE SERVICE AND PRICES

As a business operating in the Arab Republic of Egypt, Nabila Hayel reserves the right to modify, suspend, or discontinue any part of the Services or the Site, including any products, prices, features, or technical specifications, at any time and without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services or the Site.

We reserve the right to change prices for our products or Services at any time, without prior notice. Such modifications shall not affect any orders that have already been placed and confirmed by Nabila Hayel. However, we may adjust prices for any pending or future orders, at our discretion.

While we strive to provide accurate and up-to-date information on the Site, we reserve the right to modify or update any content, materials, or information at any time and without prior notice. However, we are under no obligation to update any information on our Site. It is your responsibility to monitor any changes made to the Site or Services.

 

SEGMENT 5- PRODUCTS OR SERVICES

Certain products or services may be exclusively available for purchase through the Nabila Hayel website (the “Site”). The availability of these products or services may be limited in quantity.

Nabila Hayel has made every reasonable effort to display the colors and images of our products as accurately as possible on the Site. However, we cannot guarantee that your computer monitor’s display of any color will be accurate and we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or that any errors in the service will be corrected.

Nabila Hayel reserves the right to modify, discontinue, or suspend any product or service offered on the Site at any time without prior notice. Nabila Hayel also reserves the right to impose limitations on the quantities of any product or service that may be purchased by any user of the Site. All description of products or product pricing are subject to change at any time without notice, at the sole discretion of Nabila Hayel.

 

SEGMENT 6- ACCURACY OF BILLING AND ACCOUNT INFORMATION

By placing an order with Nabila Hayel, you represent and warrant that you are authorized to use the payment method provided and that all information provided, including billing and shipping information, is accurate, complete, and current. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

In the event that we are unable to process your order, we reserve the right to refuse or cancel the order, or limit the quantities purchased per person, per household, or per order. Such restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same bulling and/or shipping address.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our online store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Please note that all sales on the Site are final and we do not accept returns or exchanges, except as provided in our Return Policy.

 

SEGMENT 7- OPTIONAL TOOLS

We may provide you with access to third-party tools on our website, but we do not monitor or have control over them. Therefore, we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, or conditions of any kind, and we do not endorse them. Consequently, we shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

By using optional tools offered through the site, you agree to assume all risks and consequences associated with such use. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). You acknowledge and agree that any use by you of optional tools is entirely at your own risk and discretion.

In the future, we may offer new services and/or features through the website, including the release of new tools and resources. You agree that such new features and/or services shall also be subject to these Terms of Service.

 

SEGMENT 8- THIRD-PARTY LINKS

Our Service may provide links or access to websites, applications, or other resources operated by third-parties (“Third-Party Links”). We do not have any control over such Third-Party Links and are not responsible for examining or evaluating their content or accuracy. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any Third-Party Links. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

We reserve the right to terminate any Third-Party Link at any time, without notice and at our sole discretion. Your use of Third-Party Links is solely at your own risk and discretion, and you acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any third-party content, goods, or services available on or through any Third-Party Links.

 

SEGMENT 9- USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

Nabila Hayel values your feedback and comments regarding our website and products. However, any comments, feedback, suggestions, ideas, or other communications (collectively, “Submissions”) sent to Nabila Hayel shall be and remain the exclusive property of Nabila Hayel.

By submitting any comments, feedback, suggestions, ideas, or other communications to Nabila Hayel, you acknowledge and agree that Nabila Hayel may use, copy, modify, create derivative works based upon, publish, distribute, publicly display, or otherwise exploit in any manner such submissions, in whole or in part, without compensation or credit to you, and without any obligation to seek your approval.

You represent and warrant that any comments, feedback, suggestions, ideas, or other communications submitted by you to Nabila Hayel do not infringe any third-party rights, including but not limited to, intellectual property rights, privacy rights, and publicity rights. You also agree not to submit any confidential or proprietary information to Nabila Hayel through the website.

Nabila Hayel reserves the right to monitor, edit or remove any content posted by users on its website that violates these terms, is unlawful, or may harm Nabila Hayel, its affiliates, or any third party. Nabila Hayel shall not be liable for any user content posted on its website by third parties.

Any comments, feedback, suggestions, ideas, or other communications that you submit to Nabila Hayel through the website must comply with the following guidelines:

  • No harassing, defamatory, abusive, or threatening language is permitted;
  • No information that is false, misleading, or deceptive should be provided;
  • No information that infringes any intellectual property rights or other proprietary rights of others should be provided;
  • No information that violates any law, regulation, or ordinance should be provided;
  • No information that contains any viruses, Trojan horses, worms, or other harmful or disruptive components should be provided; and
  • No information that is off-topic or irrelevant to the website or products should be provided.

Nabila Hayel may, at its sole discretion, take any action it deems necessary to enforce these guidelines, including but not limited to removing any comments, feedback, suggestions, ideas, or other communications that do not comply with these guidelines.

By submitting any comments, feedback, suggestions, ideas or other communications to Nabila Hayel, you agree to indemnify, defend, and hold Nabila Hayel and its affiliates harmless from any claims, damages, or other expenses arising from or related to your breach of these guidelines or any third-party rights.

 

SEGMENT 10- PERSONAL INFORMATION

We understand the importance of protecting your personal information and take all reasonable measures to ensure the privacy and security of your information. By using our Service, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

  1. Collection of Personal Information:

We collect personal information from users when they visit our website, register for an account, place an order, subscribe to our newsletter, or fill out a form. This information may include, but is not limited to, name, email address, phone number, mailing address, and payment information. We also collect certain non-personal information, such as the type of device used to access our website and IP address.

  1. Use of Personal Information:

We use your personal information to provide you with the products and services that you request, process your transactions, communicate with you about your account, and send you promotional emails or newsletters. We may also use your personal information to improve our Service, personalize your experience, and analyze our marketing efforts.

  1. Disclosure of Personal Information:

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may disclose your personal information to our service providers, such as payment processors, shipping companies, and marketing agencies, who are necessary to help us provide the products and services you request. We may also disclose your personal information to comply with applicable laws or regulations, to protect our rights or property, or in the event of a merger, acquisition, or sale of our business.

  1. Security of Personal Information:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, we cannot guarantee the security of your personal information, and you acknowledge and agree that you provide your personal information at your own risk.

  1. User Rights:

Users have the right to access, correct, or delete their personal information at any time. Users may also opt-out of receiving marketing emails or newsletters. To exercise these rights or for any questions about our Privacy Policy, users may contact us at Info@nabilahayel.com.

  1. Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time without prior notice. Users should check this page periodically for any updates or changes. The continued use of our website after any modifications to this Privacy Policy will constitute acceptance of such modifications.

By using our Service, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, please do not use our Service.

 

SEGMENT 11- ERRORS, INACCURACIES, AND OMISSIONS

Errors, inaccuracies, and omissions may sometimes occur in product descriptions, pricing, promotions, offers, product shipping changes, transit times, availability, and other information on our website. We strive to provide accurate information, but we do not guarantee that all information on our website is accurate, complete, reliable, current, or error-free.

In the event that a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for that product. If your credit card has already been charged for the purchase and your order is canceled, we will issue a refund to your credit card account in the amount of the incorrect price. Please note that it may take several business days for the refund to appear on your account.

We retain the discretion to rectify any mistakes, imprecisions, or oversights, and to modify or revoke information or reject orders in the event of any inaccuracies on our website at any time without prior warning (even after you have completed your order).

It is incumbent upon us to inform you that we are not bound to update, amend, or elucidate information contained on our website, including pricing information, except as may be mandated by law. Therefore, the absence of a specified update or refresh date on our website should not be misconstrued to mean that all information on our website has been revised or brought up to date.

You acknowledge and agree that it is your responsibility to monitor changes to our website.

 

SEGMENT 12- PROHIBITED USES

As a user of this website, you agree not to use the website for any unlawful or prohibited purposes. You are expressly prohibited from using the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website. Furthermore, you are prohibited from engaging in any activity that violates any local, state, national, or international law or regulation.

You agree that you will not use the website for any fraudulent or illegal activities, including but not limited to:

  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Uploading or transmitting any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Uploading or transmitting any material that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary, and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
  • Uploading or transmitting any material that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
  • Uploading or transmitting any viruses, worms, Trojan horses, cancelbots, or other computer programing routines that may damage, interfere with, surreptitiously intercept, or expropriate any system, date, or personal information.
  • Advertising or offering to sell any good or services, conducting or forwarding surveys, contests, pyramid schemes, or chain letters, or downloading any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such a manner.
  • Falsifying or deleting any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

We reserve the right to terminate your use of the website for violating any of these prohibited uses or for any other reason we deem necessary. Furthermore, we reserve the right to cooperate with law enforcement officials and third parties in the investigation of any suspected or alleged crime or civil wrong.

 

SEGMENT 13- DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Nabila Hayel makes no guarantees, representations, or warranties that the use of its website will be uninterrupted, timely, secure, or error-free. The company reserves the right to remove the website for indefinite periods of time or cancel the service at any time without prior notice to users.

By accessing and using the website, you expressly agree that your use of the website and all products and services delivered through the website are solely at your own risk. The website and all products and services provided by Nabila Hayel are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, whether express or implied.

To the maximum extent permitted by law, Nabila Hayel disclaims all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement or warranties made by Nabila Hayel, except as expressly stated by the company.

Under no circumstances shall Nabila Hayel, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. This includes damages arising from your use of the website or any products procured using the website, or for any other claim related in any way to your use of the website or any product, including but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the website or any content (or product) posted, transmitted or otherwise made available via the website, even if advised of their possibility.

In some states or jurisdictions, the exclusion or limitation of liability for consequential or incidental damages is not allowed, In such cases, our liability shall be limited to the maximum extent permitted by law.

 

SEGMENT 14- INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nabila Hayel and its affiliates, officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against any claim, demand, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the website, your violation of these Terms of Use, or your violation of any rights of another.

You agree to cooperate fully with Nabila Hayel and the Service Providers in asserting any available defenses in connection with a claim subject to indemnification under these Terms of Use. Nabila Hayel and the Service Providers reserve the right at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any matter without the written consent of Nabila Hayel and the Service Providers.

 

SEGMENT 15- SEVERABILITY

In the event that any provision of this agreement is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

If any provision of this agreement is found to be invalid or unenforceable, the parties shall negotiate in good faith to modify such provision so as to maintain, to the maximum extent possible, the original intent of the provision. If the parties are unable to agree on a modified provision, the provision in question shall be deemed null and void, and the remaining provisions of this agreement shall remain in full force and effect.

The parties agree that if any provision of this agreement is held to be unenforceable or invalid, such provision shall be deemed to be modified or replaced to the extent necessary to make it enforceable and valid while preserving the original intent of the provision to the maximum extent possible under applicable law.

 

SEGMENT 16- TERMINATION

Nabila Hayel may, in its sole discretion, terminate or suspend your access to all or any part of the website at any time, with or without notice, for any reason, including, without limitation, breach of these Terms of Use. Any suspected illegal, fraudulent, or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.

Upon termination, your right to use the website will immediately cease. If you wish to terminate your account, you may simply discontinue using the website.

All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Termination of your access to the website shall not relieve you of any obligations arising or accruing prior to such termination or limit any liability that you otherwise may have to Nabila Hayel or any third party.

 

SEGMENT 17- ENTIRE AGREEMENT

The terms and conditions set forth in the agreement represent the entire agreement between the parties involved in the use of the website and supersedes all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between the parties with respect to the website.

This segment affirms that any additional terms and conditions or representations made by any person or entity other than those set forth in this agreement will not be binding on either party to this agreement. In essence, this means that any agreements or negotiations made outside of this agreement will not be enforceable.

In the event that any part of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. This provision ensures that the entire agreement remains valid and enforceable even if a part of it is found to be invalid or unenforceable.

In conclusion, the Entire Agreement segment of this website’s terms and conditions serves to ensure that all parties involved in the use of the website understand the terms and conditions set forth in the agreement and that any additional terms or conditions are not binding unless expressly stated in the agreement. This section also provides for the enforceability of the entire agreement even if a part of it is found to be invalid or unenforceable.

 

SEGMENT 18- GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to this Agreement or the website shall be brought exclusively in a court of competent jurisdiction in the Arab Republic of Egypt.

 

SEGMENT 19- CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update change, or replace any part of these Terms of Service at any time, without prior notice to you. It is your responsibility to periodically check our website for changes to these Terms of Service. Your continued use of our website or services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the website or services or any part thereof. We may, at our sole discretion, modify or discontinue the website or services or any part thereof at any time, with or without notice.

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be served from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the website or services or any part thereof.

If you do not agree to the modified terms, you must immediately stop using our website and services.

 

SEGMENT 20- CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at Info@nabilahayel.com.

 

 

Shipping Policy

All orders will be processed within one business day from the time of purchase. Once your order is processed, you will receive an email confirmation with tracking information.

Shipping rates will vary depending on the country and will be calculated during checkout. Customers are responsible for paying all shipping costs associated with their order.

In the event of an exchange, the customer will be responsible for covering the shipping costs associated with the exchange. If a product is returned to us due to an incorrect address provided by the customer, or if the package is refused or unclaimed, the customer will be responsible for all shipping costs to have the package resent.

We are not responsible for any customs fees, duties, or taxes that may be incurred upon delivery. It is the responsibility of the customer to be aware of any potential fees that may be incurred and to pay them at the time of delivery.

Please note that shipping times may vary depending on your location and the shipping method chosen during checkout. We are not responsible for any delays caused by the shipping carrier.

If you have any questions or concerns regarding shipping, please contact our customer service team at customercare@nabilahayel.com for assistance.